Privacy Policy
How Project Intel handles personal information
This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information.
Project Intel is committed to protecting your privacy and handling personal information responsibly, transparently and securely.
Introduction
Project Intel is committed to protecting your privacy and handling personal information responsibly, transparently and securely.
This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information.
Who We Are
Project Intel is operated by James Gough trading as Project Intel ("Project Intel", "we", "our", or "us").
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Email: hello@projectintel.co.uk
Phone: 07935 551505
Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Company name
- Email address
- Telephone number
- Website
- Trade or role information
- Enquiry details
- Feedback preferences
- Briefing and watchlist update preferences
- Briefing feedback submissions
- Briefing review or testimonial submissions
- Permission-to-quote preferences
- Information submitted through website forms
- Any information you choose to provide when contacting us
We may also collect certain technical information when you use the website, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Referring website information
- Website usage and interaction data
How We Use Information
We may use personal information to:
- Respond to enquiries
- Review requests for complimentary briefing copies
- Send briefing access details where a request is approved
- Manage feedback and evaluation requests relating to briefings
- Review and manage briefing feedback submissions
- Review and manage briefing review or testimonial submissions
- Quote briefing reviews publicly only where permission has been granted
- Send future briefing or watchlist updates where you have asked to receive them
- Provide information about Project Intel services
- Communicate with prospective clients
- Improve website performance and usability
- Understand how visitors use the website
- Maintain website security
- Prevent misuse of our services
- Meet legal, regulatory or compliance obligations
We do not sell personal information to third parties.
Lawful Basis For Processing
Under UK data protection law, we rely on one or more of the following lawful bases:
Legitimate Interests
We process information where it is necessary for our legitimate interests, including:
- Operating and improving Project Intel
- Responding to business enquiries
- Reviewing and administering briefing copy requests
- Sharing approved review-copy access details
- Providing information about our services
- Maintaining website security
- Understanding website usage
Contractual Necessity
Where you request services from us or ask us to take steps before entering into a contract, we may process information to fulfil those requirements.
Legal Obligations
We may process information where required to comply with legal or regulatory obligations.
Consent
Where consent is required, we will ask for it and you may withdraw that consent at any time.
Contact Forms And Enquiries
When you contact Project Intel, we use the information you provide to respond to your enquiry and provide relevant information about our services.
When you request a complimentary review copy of a briefing, we use the information you provide to assess the request, manage distribution of the review copy, and communicate with you about that request.
When you submit briefing feedback, we use the information you provide to review feedback on the briefing and, where you have agreed, to contact you about that feedback.
When you submit a briefing review or testimonial, we use the information you provide to review that submission and, where you have granted permission, to quote it publicly with the details you approved.
If you specifically ask to hear about future hospitality watchlists and briefings, we may use your contact details for those updates.
We ask that you only provide information necessary for your enquiry.
Analytics And Website Usage
We may use analytics tools to understand how visitors interact with the website.
This information helps us improve content, navigation, usability and overall website performance.
Analytics information is generally used to understand trends and behaviour across the website rather than to identify individual visitors.
Cookies
The Project Intel website may use cookies and similar technologies to improve functionality, measure website performance and understand visitor behaviour.
You can manage cookies through your browser settings.
Where required, cookie preferences may also be managed through website consent controls.
Data Sharing
We may share information with trusted service providers that help us operate the website or deliver services.
Examples may include:
- Website hosting providers
- Analytics providers
- Email providers
- Professional advisers where required
We may also disclose information where required by law or where necessary to protect legal rights.
We do not sell personal information to third parties.
International Transfers
Some service providers may process information outside the United Kingdom.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information in accordance with applicable data protection laws.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy.
As a general guide:
- Enquiry records may be retained for up to six years
- Briefing request records and related correspondence may be retained for up to six years
- Business correspondence may be retained where necessary for legal, regulatory or operational purposes
- Technical and analytics information may be retained in accordance with provider retention settings
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Data Security
Project Intel takes reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, system or online transmission can be guaranteed to be completely secure.
Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information in certain circumstances
- Object to certain processing activities
- Request restriction of processing in certain circumstances
- Request transfer of information where applicable
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact:
hello@projectintel.co.uk
Complaints
If you are unhappy with how your personal information has been handled, please contact us first and we will try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Website: ico.org.uk
Third-Party Websites
The Project Intel website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage visitors to review their privacy policies separately.
Changes To This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and will take effect from the date of publication.